This Privacy Policy explains how Lokacija.net ("we", "us") collects, uses, and protects personal data when you use our website and services (the "Service").
1. Data controller
The operator of Lokacija.net is the data controller for personal data processed in connection with the Service, unless we state otherwise (for example, where we act solely as a processor for a business customer). Contact details are available on our Contact page.
2. Data we collect
We may process:
- Account data: name, email, username, password hash, profile and role (e.g. submitter, agent), and verification status where applicable.
- Listing and submission data: property details, descriptions, media, location and address fields, pricing, and contact information you choose to publish or provide for moderation.
- Technical data: IP address, device and browser type, approximate location derived from IP, timestamps, and security logs.
- Usage data: pages viewed, searches, favourites or saves, and interactions needed to operate and improve the Service.
- Communications: messages you send us (support, abuse reports, feedback).
- Cookies and similar technologies: as described in our Cookie Policy.
3. Purposes and legal bases
We process data to provide and secure the Service, create and manage accounts, publish and moderate listings, enforce our Terms, comply with law, analyse aggregate usage, fix bugs, and communicate with you about the Service. Depending on the situation, we rely on performance of a contract, legitimate interests (such as security and product improvement, balanced against your rights), legal obligation, or consent where required (for example, certain cookies or marketing, if offered).
4. Sharing of data
We use trusted service providers (e.g. hosting, email, analytics where enabled) under agreements that require appropriate safeguards. We may disclose information if required by law, to protect rights and safety, or in connection with a merger or asset transfer with notice where required. We do not sell your personal data.
5. International transfers
If we transfer data outside the European Economic Area, we use mechanisms recognised under EU law (such as Standard Contractual Clauses) where required.
6. Retention
We keep data only as long as necessary for the purposes above, including legal, tax, accounting, and dispute resolution needs. Listing content may remain in backups for a limited period after deletion.
7. Your rights
Where the GDPR or similar laws apply, you may have the right to access, rectify, erase, restrict processing, object, and data portability, and to withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority. To exercise your rights, contact us via the Contact page. We may need to verify your identity before responding.
8. Children
The Service is not directed at children under 16. We do not knowingly collect their personal data. If you believe we have, please contact us and we will delete it.
9. Security
We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the Internet is completely secure.
10. Changes
We may update this Policy and will revise the date above. Material changes may be communicated through the Service or by email where appropriate.
11. Contact
For privacy requests or questions, please contact us via the Contact page.